We have factory trained and certified service technicians on call 24 hours a day, 365 days a year to provide quality and trustworthy service to our customers. Our technicians carry a wide selection of parts and tools on their vans to ensure we are able to repair your system that day. However, some parts are not in our inventory, in this case we will special order the parts and return to conduct the repair. Everyone is welcome to use our emergency line, even if you’re a new customer.
Emergency service can be costly, because of this the on-call service technician will discuss any repair cost before hand to ensure you want to move forward with the repair. If the emergency service rate is out of your budget, no problem, call us during regular business hours and the trip fee will be at normal cost.
If it is after hours, the weekend or a holiday please call (540) 381-1137 to be transferred to our emergency service line. We all hate talking to a machine, especially in a stressful situation such as when your heating/cooling system is not operating correctly, because of this we have live staff answering the phones 24 hours a day, 365 days a year.